It is a business management software that helps businesses to deliver onsite services effectively. With the help of this software companies can easily track requests, manage field workers, and maintain complete visibility into whole operations. Usually, a field service management app has various features such as Work order management, Inventory management, Scheduling, Dispatching, Fleet Tracking, Reporting, and Analytics. Along with these features of the system, various teams can coordinate with each other such as head office, warehouse, and field technicians. As a result, it will save you money and time while accelerating transactions. This system automates the entire process from receiving requests, assigning tasks to the relevant technicians, and scheduling to dispatching, and final payment.
If you are thinking, why do a Field service management company will need such software, here are main reasons that compel them to use FSM software; disorganized communications, over-scheduled resources, and under-skilled field workers/technicians. A smart FSM system addresses all of these issues and resolves them to make your business flow smooth and flawlessly.
One of the excellent systems to handle attendance is open-source attendance management. It lets you have accurate reporting of your people's attendance in real-time. Another key point of this software is that it will allow employees to mark their attendance from their employee portal. The check-in and check-out functionality let them mark their attendance online through their laptops, desktops, smartphones, and tablets. It becomes a necessity for every company to have powerful software that can easily handle each employee's check-in/check-out to calculate their working hours. Is your attendance, leave, and payroll data integrated with each other? If not, let us help you with that. Our system is seamlessly integrated with the payroll module so that salary calculation would be easy as per the employee's presence in the office.
We offer world-class software; Odoo attendance management software, it will allow you to manage and control attendance in real-time with an online attendance system. Also, we understand that attendance processing is useful only when it's real-time. We have built an online attendance management system that automates daily attendance in the office and helps to maintain correct records and create compiled employees' attendance reports.
Improve Customer Service and Experience
Providing effective services to your clients will surely improve your customer experience. It has a direct impact on enhancing customer retention and revenue. Our field... management solution not only facilitates the accuracy of scheduling and dispatching. But also lets you streamline the quotation processing and work orders between the field worker and head office. Also, the mobile application for field service management will allow your technicians to work more effectively and efficiently. You can get the details of their job and track job status in real-time.
Better Inventory Management
We all know that without an inventory management module, it is almost impossible to keep the entire field service management process well-management. We integrate FSM... software with an inventory module. Further, it will help you to manage and keep track of every equipment and its parts. This system lets you use barcodes, scanners, RFID tags, and more to keep track of material assets/equipment, which enables you to run leaner warehouses. Reduce warehouse stores and save money.
Allows you to move to preventative maintenance
Our FSM app will help you to move from reactive to preventative maintenance. Our system is capable of providing accurate data with the help of tracking each item... /equipment/parts. You will get feedback about the equipment and the machine's working systems. And you will get to know the potential threats related to the machine's performance as per the analysis. It allows you to service those machines or equipment before they damage. This proactive approach saves time.
Work order management
This software allows you to create, assign, and track maintenance work orders across the business. It is important, because we all know that work orders are the essential... elements that communicate job details and invoicing between technicians, home office, and customers. Furthermore, automation makes the work order process simpler than ever before, by sending completed work orders directly to invoicing or the customers.
Scheduling and dispatch
Our service scheduling software will allow you to schedule and assign tasks/jobs faster to enhance the work efficiency. It further increases customer satisfaction. Using... this application you can easily assign tasks just in a few seconds and then your technician can accept or reject (if rejected, reason must be included). After accepting the job assignment, the job status will be moved to the dispatch stage. Your technician will go to the customer's sites and start the job by clicking on the start button and after the completion, they will mark completed. All things considered, now you are able to calculate the total time he/she spends on a particular job.